Plans:
• KhataBhai is one product offered in plans: Free, Essential, Grow, Business and Scale
• The Free plan costs ₹0 and does not expire. Paid plans add features and monthly credits
• Current prices and what each plan includes are shown on the Pricing page (khatabhai.com/pricing). Scale is priced on request
Free Trial:
• When a free trial is on offer, a new business gets a 7-day Grow trial, once per owner phone number. Whether a trial is on offer is shown on the pricing page and at signup
• When the trial ends, the business moves to the Free plan unless a paid plan is bought. No data is deleted: features the Free plan does not include become read-only and can be exported
Payment Terms:
• Paid plans are billed monthly, every 3 months, every 6 months or yearly, in advance, as chosen at checkout. Credits reset every month on every billing period
• Payment is collected by UPI AutoPay through PhonePe. A paid plan renews automatically at the end of each billing period until it is cancelled
• Prices are subject to change with 30 days notice
• No hidden charges
Credits, Usage Limits & Fair Use:
• Paid plans include a monthly number of credits, shown on the pricing page. Credits pay for work that other companies charge us for: WhatsApp messages and bot replies sent from the KhataBhai number, maps and address lookups, and AI. Each action uses the number of credits shown on the pricing page. AI uses credits by the actual cost of the work, with the minimum shown on the pricing page. e-Invoice and e-Way Bill are coming soon.
• Plan credits reset on the 1st of every month and are used first; unused plan credits do not carry over. Credits you buy are used after plan credits, oldest first, and expire 12 months after purchase. Credits have no cash value and are not refundable once used
• Actions triggered by your store's shoppers (such as checkout codes and address lookups) may use only a part of your plan credits each month, as shown on the pricing page, and never credits you bought
• When you have no credits left, only the actions that need credits stop until credits are added or renewed. Your online store, orders, invoices, records and the web app keep working. On WhatsApp, the bot sends one short notice a day and then stays quiet until credits return
• Plans bought before credits were introduced keep their own monthly allowances (AI, WhatsApp messages, map lookups), shown in Plan & Billing, until we give notice of a change
• Online orders and store visitors have no plan limit. If traffic goes far beyond normal business use, we may serve a light catalog page and will contact you about a suitable plan
• To protect service quality for all users, KhataBhai may apply platform-level safeguards against abnormal or automated usage, such as hiding a live map past a safety line
• Credit costs and plan credits may be revised with prior notice
Paid plans mein har mahine credits milte hain. WhatsApp messages, maps aur AI credits se chalte hain. e-Invoice and e-Way Bill abhi coming soon hain. Credits khatam hone par sirf wahi kaam rukta hai; aapka store, orders, invoices aur web app chalte rehte hain. Service quality ke liye abnormal ya automated usage par safeguards lagaye ja sakte hain.
